Terms of service

Last updated: {{ last_updated }}

These Terms of Service ("Terms") govern your access to and use of {{ shop_name }}'s website, online store, and any purchases made from us — whether through our website or in person at markets, pop-ups, or other events (together, the "Services"). By placing an order or using the Services, you agree to these Terms. If you don't agree, please don't use the Services or make a purchase.

Eligibility

You must be at least 18 years old to make a purchase from {{ shop_name }}, whether online or in person. By placing an order, you confirm that you meet this requirement.

Products & Availability

We make every effort to accurately describe and display our products, including through photos, but slight variations in color, texture, or finish may occur — especially with handmade items, candles, and jewelry. Products are subject to availability, and we reserve the right to limit quantities, discontinue items, or refuse any order at our discretion.

Pricing

All prices are listed in USD and are subject to change without notice. We are not responsible for typographical errors in pricing. If we discover a pricing error after you've placed an order, we'll contact you before completing the sale.

Orders & Payment

By placing an order — online or in person — you're making an offer to purchase. We reserve the right to accept or decline any order. Payment is due in full at the time of purchase. Once an order is placed, changes such as address updates, item swaps, size changes, or cancellations generally can't be made; see our Orders & Shipping page for details.

Shipping & Delivery

Shipping timelines, rates, and related policies are outlined on our Orders & Shipping page. We are not responsible for delays, loss, or damage once a package has been transferred to the shipping carrier.

Returns & Refunds

Our return and refund policy is outlined on our Returns page. By making a purchase, you agree to the terms described there.

In-Person & Event Purchases

Items purchased at markets, pop-ups, or other in-person events are subject to the same policies as online purchases unless otherwise noted at the time of sale.

Intellectual Property

All content on the Services — including designs, logos, product photography, and written copy — is the property of {{ shop_name }} and may not be copied, reproduced, or used without our written permission.

Limitation of Liability

To the fullest extent permitted by law, {{ shop_name }} is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or purchase of our products. Our total liability for any claim will not exceed the amount you paid for the item(s) in question.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Services after changes are posted means you accept the updated Terms.

Contact

Questions about these Terms? Reach us at {{ email }}{% if phone != blank %} or {{ phone }}{% endif %}.